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Resumé

 Downloadable copy

Skills

Programming Languages: HTML/DHTML; JavaScript; Cascading Style Sheets (CSS); Java Server Pages (JSP); XML; XSLT; XSL-FO;Java; Perl; SQL; PL/SQL; Active Server Pages (ASP); Visual Basic; C++;

Operating Systems: Windows: 3.x, 95/98, NT/2000, XP; Unix: Linux, SunOS, Solaris; OS/2 Warp; DOS 6.0; MAC OS;

Software Tools: Macromedia Dreamweaver; Adobe PhotoShop; Macromedia Fireworks; Arachnophilia; Visual Cafe 4.0; Forte for Java / NetBeans; Web Express; JSDK 1.17 - 1.4.0; Microsoft Visual Studio Products; Microsoft Office Products; Microsoft Internet Explorer; Netscape Navigator;

Web Developer
Oracle, Redwood Shores, CA. Apr 2004 - Oct 2004

  • Contracted through Kelly IT Resources
  • Web Developer for Internal Website dedicated to global communication between Oracle and its development partners.
  • Programming in HTML and CSS

Web Developer
TLC Web Creations, Dec 2000 - present

  • Coding, testing, and debugging of websites
  • Design of site architecture, page layout and graphics
  • JSP/ASP/PHP Development
  • CGI Programming with Perl or Java
  • Simple Java Applets
  • JavaScript programming
  • Development of database and dynamic content

Web Contract
Candid Weddings, San Francisco, CA. February 2003 - March 2003

  • Complete redesign of corporate website
  • Updates to content as requested

Web Contract
M & M Home Medical, Sunnyvale, CA. June 2002 - Nov 2002

  • Complete redesign of corporate website
  • Updates to content as requested

Web Production Assistant
iCastle Inc, San Jose, CA. May 2000 - Dec 2000

  • Coding, testing and debugging of corporate website, including browser compatibility and site accessibility
  • Functional redesign of corporate website to facilitate new business model
  • Research new technologies for use on both company intranet and corporate website

Temporary Work - Medical Billing
OfficeTeam and Accountemps, various locations. Dec 2002 - March 2004

  • Analysis of denied claims, maintenance of Access Database
  • Posting of insurance checks, patient checks and credit card payments to patient accounts
  • Data entry of patient demographics and insurance information

Documentation Specialist
M & M Home Medical, Sunnyvale, CA. June 2001 - Nov 2002

  • Improved efficiency of the documentation process resulting in a 36% reduction in the billing backlog during a 20% increase in sales
  • Coordinate documentation for sales representatives
Recovery Specialist and Senior Claims Associate
Wellpoint Health Networks, dba UniCare Life and Health Insurance Company, Andover, MA. 1997-1999
  • QA, Y2K compliance testing, development of user manual, and training of associates on Unix based intranet application
  • Assisting with associate questions in a leadership role

Customer Service Representative (Aug 1993 - Feb 1997)
Claims Approver (Oct 1991 - Aug 1993)
John Hancock Mutual Life Insurance Company, Andover, MA. Oct 1991 - Feb 1997

  • Unit trainer for Co-ordination of Benefits
  • High volume (80-100 calls daily) customer and provider interaction resolving complex issues
  • First unit trained on Solaris system for handling realtime processing of pharmacy online claims. Responsible for reporting bugs, testing system changes.


Education

Foothill College, Los Altos Hills, CA. Jan 2000 - present
Member - Phi Theta Kappa International Honor Society
Completed classes toward a Career Certificate in Web Programming.

New Hampshire Community Technical College, Stratham, NH. Fall 1999
Completed classes toward a Certificate in Web Development before relocating to California. GPA: 4.0

SmartPlanet, formerly ZDNet University
Completed online classes

Boston College, Newton, MA. Summer 1988
Boston College Experience Program for High School Juniors. GPA: 3.75

Oyster River High School, Durham, NH.
High School Diploma received June 1989.
National Honor Roll 1988-1989; Mu Alpha Theta Math Club; National Merit Scholarship Finalist;