Trina L. Chandler

Technical Skills:
Programming Languages - - HTML/DHTML; JavaScript; Cascading Style Sheets; Java Server Pages (JSP); XML; XSLT; XSL-FO; Java; Perl; SQL; PL/SQL; Active Server Pages (ASP); Visual Basic; C++;

Operating Systems - - Windows - 3.x, 95/98, NT/2000, XP; UNIX - Linux, SunOS, Solaris; OS/2 Warp; DOS 6.0; MAC OS;

Software Tools  - - Macromedia Dreamweaver; Adobe PhotoShop; Macromedia Fireworks; Arachnophilia; Visual Cafe4.0; Forte for Java / NetBeans; Web Express; JSDK 1.17 - 1.4.0; Microsoft Visual Studio Products;  Microsoft Office Products;

Employment Record:
Web Developer
April 2004 – Oct 2004
Oracle, Redwood City, CA                          
Contracted through Kelly IT Resources
Web Developer for Internal Website dedicated to global communication between Oracle and its development partners.
Programming in HTML and CSS

Web Developer
Dec 2000 – Current
TLC Web Creations
Portfolio of projects available online - websites developed, JavaScripts, XML Projects
http://www.tlcwebcreations.com 

Web Production Assistant
May 2000 – Dec 2000
iCastle Inc, San Jose CA      
Coding, testing and debugging of corporate website, including browser compatibility and site accessibility
Functional redesign of corporate website to facilitate new business model 
Research new technologies for use on both company intranet and corporate website

Temporary Work – Medical Billing
Dec 2002 – March 2004
OfficeTeam and Accountemps, various locations
Analysis of denied claims, maintenance of Access database
Posting checks and credit card payments to patient accounts
Data entry of patient demographics and insurance information

Documentation Specialist
June 2001 – Nov 2002
M & M Home Medical, Sunnyvale, CA
Improved efficiency of the documentation process resulting in a 36% reduction in the billing backlog during a 20% increase in sales
Coordinate documentation for sales representatives

Recovery Specialist, Senior Claims Associate
Feb 1997 – Dec 1999
Wellpoint Life and Health Insurance Company, Andover, MA
QA, Y2K compliance testing, development of user manual, and training of associates on Unix based intranet application
Assisting with associate questions in a leadership role

Customer Service Representative
Aug 1993 – Feb 1997
Claims Associate
Oct 1991 – Aug 1993
John Hancock Mutual Life Insurance Company, Andover, MA
Unit trainer for Co-ordination of Benefits
High volume (80-100 calls daily) customer and provider interaction resolving complex issues
First unit trained on Solaris system for handling real-time processing of on-line pharmacy claims.  Responsible for reporting bugs, testing system changes


Education:

Foothill College, Los Altos Hills, CA
Jan 2000 – Current
Member - Phi Theta Kappa International Honor Society
Completed classes toward Career Certificate in Web Programming  


New Hampshire Community Technical College, Stratham, NH
Fall 1999
Completed classes toward a Certificate in Web Development before relocating to California


Oyster River High School, Durham NH
High School Diploma      June 1989
National Honor Roll 1988 – 1989
Mu Alpha Theta Math Club
National Merit Scholarship Finalist